On-site counselling service at RWS casino ceases

22 July 2010

SINGAPORE : The on-site counselling service at the casino of Resorts World Sentosa (RWS) has ceased.

This is due to a disagreement between the integrated resort and the charity organisation that is providing the service.

The service by the Thye Hua Kwan Moral Society was meant to be a social safeguard against problem gambling.

Patrons who might need information and referral for gambling problems could find help on hand.

Channel NewsAsia understands that RWS and the charity organisation are sorting out certain terms and conditions.

No details are available.

Responding to media queries, RWS said it is in talks with the National Council on Problem Gambling and is reviewing the effectiveness of an on-site counselling service.

Lee Kim Siang, chairman, Thye Hua Kwan Moral Society, said: “We did provide (counselling services) for a little period at one of the casinos. But now we are now talking (about the) terms of the contract. So for the moment, we have agreed to stop, pending the terms to be agreed, because we have to look at the responsibilities and duties of each party.

“There was no agreement when it first started, so we just said we would provide a professional counselling service and we get paid ‘x’ dollars. And basically we would look after people who need counselling at the casino. And that was the basis we worked on. But then ultimately, it was thought that both parties would sign the agreement.” – CNA/ms